Privacy Policy
This Privacy Policy explains how Rukooz Wood Industries LLC (“Rukooz,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you visit and interact with our website www.rukooz.com (the “Website”). By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy.
Company Information
Rukooz Wood Industries LLC
Trade License Number: LIC-IND-1088
Registered Office: Umm Al Quwain, United Arab Emirates
Email: info@rukooz.com
Phone: +971 4 333 5522
Information We Collect
We may collect and process the following types of information:
Personal Information Provided by You
When you use our contact or inquiry forms, request quotations, or communicate with us through the Website, we may collect:
-
Full Name
-
Email Address
-
Phone Number
-
Company Name (if applicable)
-
Project or Inquiry Details
-
Any other information you choose to provide
Automatically Collected Information (Cookies & Analytics)
When you browse our Website, we may automatically collect certain data through cookies and similar technologies, including:
-
IP address
-
Browser type and version
-
Device information
-
Pages visited, time spent on pages, and referring URLs
-
General location data (city or country level)
This information helps us understand how users interact with our Website and improve functionality, performance, and marketing efforts.
How We Use Your Information
We use the collected information for the following purposes:
-
To respond to your inquiries and provide the requested information or quotations
-
To communicate with you regarding projects, services, or updates
-
To improve our Website’s functionality, content, and user experience
-
To analyze Website traffic and usage trends through analytics tools
We do not sell, rent, or trade your personal information to third parties.
Cookies Policy
Cookies are small text files stored on your device to help the Website function efficiently and improve your browsing experience.
We use the following types of cookies:
-
Essential Cookies: Required for basic site operation (e.g., form submission).
-
Analytics Cookies: To understand visitor behavior and optimize performance (e.g., Google Analytics).
-
Functional Cookies: To remember user preferences and settings.
You can manage or disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.
How We Share Information
We may share your information only in the following circumstances:
-
With internal teams or authorized personnel of Rukooz for operational purposes
-
With trusted third-party service providers (e.g., website hosting, analytics tools) under strict confidentiality agreements
-
When required by law, regulation, or court order
-
To protect our rights, property, or the safety of our staff, clients, or the public
We do not share personal data with third parties for independent marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
Your Rights
Depending on applicable laws, you may have the right to:
-
Access and request a copy of your personal data we hold
-
Request correction or updating of inaccurate data
-
Request deletion of your personal data (subject to legal obligations)
-
Withdraw consent to processing (where applicable)
To exercise any of these rights, please contact us at info@rukooz.com.
Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies when visiting them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date. Your continued use of the Website after changes indicates your acceptance of the revised Privacy Policy.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@rukooz.com
Phone: +971 4 333 5522